Terms of service

Welcome to Mulya Creation! By accessing or using our website mulya.co.in and purchasing products from us, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using our website, you agree to these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms, please do not use our website or make any purchases.

2. Product Information

  • Availability: Product availability may vary. We reserve the right to limit the quantity of any products we offer.
  • Accuracy: We strive to ensure that the product descriptions, images, and pricing on our website are accurate. However, errors may occur. We reserve the right to correct any inaccuracies and update information as needed.

3. Order Placement and Acceptance

  • Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase.
  • Order Acceptance: We reserve the right to refuse or cancel any order for various reasons, including but not limited to product availability, errors in product information, or suspected fraud. If your order is canceled, we will notify you and provide a full refund if applicable.

4. Pricing and Payment

  • Pricing: All prices are listed in Indian Rupees (INR) and include applicable taxes. Shipping charges may apply as detailed in our Shipping Policy.
  • Payment: Payment must be made in full at the time of purchase. We accept various payment methods, including credit/debit cards and other online payment options.

5. Shipping and Delivery

  • Shipping Policy: Refer to our Shipping Policy for detailed information about shipping charges, delivery times, and cancellation or refund procedures.
  • Delivery Issues: We are not responsible for delays or issues caused by the courier or incorrect delivery information provided by the customer.

6. Returns and Exchanges

  • Return Policy: Refer to our Return Policy for details on how to return or exchange products. Please follow the specified procedures for a hassle-free return or exchange.

7. Intellectual Property

All content on our website, including text, images, logos, and designs, is the property of Mulya Creation and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our express written permission.

8. Limitation of Liability

  • Disclaimer: Our website and products are provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the operation of our website or the accuracy of product information.
  • Liability: We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

9. Changes to Terms

We may update these Terms of Service from time to time. Changes will be effective immediately upon posting on our website. Your continued use of the website after changes constitutes acceptance of the new terms.

10. Governing Law

These terms are governed by and construed in accordance with the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Dehradun, Uttarakhand.

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at:

Mulya Creation
Address: A-43, Shah Nagar, Sector 2, Defence Colony, Dehradun, Uttarakhand 248001
Contact Number: +91-91669 12576
Email: info@mulya.co.in